Tenant Handbook

Tenant Contact Services

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Through experience we have learned that the best way to effectively serve our tenants is to have a primary contact with specific individuals for each of the main aspects of Landlord / Tenant business:

 

  • Operations Contact (for day to day contact, routine service)

  • Emergency Contact (person to call after hours at home/cell phone number in the event of an emergency)

  • Financial Contact (for accounting functions: monthly rent, annual expense reconciliations, etc)

  • Leasing Contact (for lease renewal, lease modification, etc)

 

We ask that you provide this information to us on our Tenant Contact Form at least 30 days prior to occupancy. Also we ask that when information changes you keep us informed by submitting a revised form to us as quickly as possible. As part of our annual audit of our records we will send you the form we have on file for you once a year (usually in November) requesting confirmation/updates as appropriate.